Customer Service Representative

vor 1 Woche

Weiterstadt, Hessen, Deutschland C&A Online Store Vollzeit

About the Role

C&A Online Store is seeking a highly motivated and customer-focused individual to join our team as a Sales Support Assistant. As a Sales Support Assistant, you will play a vital role in providing exceptional customer service and supporting our sales team in delivering an outstanding shopping experience.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support the sales team in maintaining a well-organized and visually appealing store environment, including merchandise displays and stock levels.
  • Assist with cash handling and processing transactions, including handling returns and exchanges.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
  • Collaborate with the sales team to achieve sales targets and promote products to customers.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including weekends and holidays.
  • High school diploma or equivalent required.

What We Offer

  • Competitive hourly rate and opportunities for advancement.
  • 20% employee discount on all C&A merchandise.
  • Flexible scheduling and opportunities for professional development.
  • A dynamic and supportive work environment with a focus on teamwork and customer satisfaction.

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