Employee Lifecycle Manager
vor 2 Monaten
About the Role
We are seeking a highly skilled and experienced Offboarding Specialist to join our team at Remote. As an Offboarding Specialist, you will be responsible for managing all employee exits for external employees, ensuring a superior offboarding experience for our clients and their employees.
Key Responsibilities
- Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote clients and their employees.
- Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices.
- Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes.
- Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests.
- Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions.
- Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations.
- Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly.
- Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders.
- Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding process.
Requirements
- Experience as a HR Advisor, HR Business Partner, or legal consultancy, with a strong background in consultancy or paralegal services and experience in various aspects of the employee lifecycle.
- Proven experience with a strong background in managing voluntary and involuntary exits (terminations) with care, sensitivity and legal compliance and providing comprehensive HR support and guidance on employment laws and regulations spanning various jurisdictions.
- Ability to interpret and apply industrial instruments, analyze complex HR issues, undertake research, provide practical solutions and effectively communicate recommendations to clients and internal stakeholders when operating in ambiguous and unfamiliar environments.
- Excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
- Advanced business German and English proficiency, with additional languages considered a plus.
- Aptitude and appetite to innovate and optimize processes, continuously identifying and implementing opportunities for automation and championing best practices.
- Efficiency in operations, with an awareness of the importance of thorough record-keeping and data integrity.
- Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
- Ability to work autonomously and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
- Proactive and self-motivated with a strong sense of ownership and accountability.
What We Offer
- Competitive salary range of $32,800 USD to $73,800 USD, dependent on location, transferable or job-related skills, work experience, relevant training, business needs, and market demands.
- Opportunity to work with a global company, with a diverse and international team.
- Flexible working hours and remote work arrangement.
- Quarterly company-wide day off for self-care.
- 16 weeks paid parental leave.
- Mental health support services.
- Stock options.
- Learning budget.
- Home office budget & IT equipment.
- Budget for local in-person social events or co-working spaces.
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