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IT Infrastructure Support Professional

vor 2 Monaten


Munich, Bayern, Deutschland AVIAREPS Vollzeit

**Job Summary**

We are seeking a highly motivated and detail-oriented Junior Data Center Support Specialist to join our team at AVIAREPS. As a key member of our IT department, you will be responsible for providing top-notch support for our data center operations.

Key Responsibilities:

  • Install, move, add, change, and decommission IT equipment in our data center
  • Proactively monitor our ticketing system, raising, managing, and closing service tickets in a timely manner
  • Escort and supervise third-party vendors within the data center
  • Provide hardware upgrade and break-fix support
  • Perform structured cabling of power, copper, and fiber network connections
  • Coordinate the delivery and pickup of shipments
  • Document all infrastructural changes on a daily basis
  • Manage inventory records and DC spare parts on a monthly basis
  • Offer day-to-day performance and operational support for hardware and software to our business users
  • Participate in assigned projects

Requirements:

  • Bachelor's degree in IT or a related field
  • 1-2 years of experience and working knowledge in data center IT support
  • Professional certifications like MCP or MCSE are a plus
  • Experience with desktops, laptops, servers, and hardware support
  • Knowledge of data center IT support
  • Excellent German and English communication skills
  • Strong team player with a friendly attitude
  • Willingness to work in shifts

What We Offer:

  • A high level of self-responsibility and the opportunity to bring in your own ideas
  • A highly motivated team in an international environment
  • The possibility to work remotely on a regular basis