Senior Solutions Architect

vor 4 Wochen

Munich, Bayern, Deutschland Grafana Labs Vollzeit

We are seeking a skilled Solutions Architect to collaborate with our world-class Customer Experience team at Grafana Labs. This role involves providing customers with specialized business and technical consultation, and guidance to achieve their objectives using Grafana.

Key Responsibilities:

  • Effective in working with customers, including business executives, project managers, and IT development staff.
  • Understanding business needs and distilling the information into business and technical requirements.
  • Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
  • Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
  • Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
  • Be a strong advocate for adherence to standards and best practices.
  • Stay current on Grafana Labs, observability, and related technologies.
  • You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.

Requirements:

  • 5+ years of experience working on deployment teams, using project management techniques.
  • Direct experience with o11y.
  • Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
  • A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
  • Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
  • Excellent communication skills to communicate with customers, partners, and internal members.
  • Vision to help us take our company to the next level.
  • Executive Presence.*nix and Windows Server Administration.
  • Kubernetes (kubectl, Helm, Tanka preferred).
  • Experience with Cloud Platforms - AWS, GCP, Azure.
  • Systems Architecture design.
  • Software Engineering experience and or ability to read code (GoLang/JS/TypeScript).

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