Technical Support Specialist

vor 1 Woche


Regensburg, Bayern, Deutschland ACCRETECH Vollzeit

At ACCRETECH, we are seeking a highly skilled Technical Support Specialist to join our team at our Regensburg location. As a key member of our Technical Support Team, you will be responsible for providing exceptional support to our customers regarding our innovative and complex product range.

Key Responsibilities:

  • Installation, maintenance, and support of Wafer Prober systems
  • Carrying out hardware and software modifications
  • Maintenance and user training at customer sites
  • Analysis and elimination of malfunctions, in cooperation with the Japanese main plant
  • Communication of all relevant customer information to the responsible sales contact

Requirements:

  • Solid technical training in electrical engineering, mechatronics, mechanical engineering, or similar
  • Initial professional experience in the installation, service, and application support of complex systems
  • Ability to provide support for products and systems requiring explanation
  • Independent planning and execution of field tests, fault diagnosis, and troubleshooting
  • Fluent German and good English skills, both written and spoken

What We Offer:

  • Independent and self-reliant work with space for individual development and design
  • A varied and comprehensive working environment with growth potential
  • Motivated and dynamic teams in an open corporate culture
  • Company pension scheme, company car, and company mobile phone with private use


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