Technical Support Specialist
vor 1 Woche
At ACCRETECH, we are seeking a highly skilled Technical Support Specialist to join our team at our Regensburg location. As a key member of our Technical Support Team, you will be responsible for providing exceptional support to our customers regarding our innovative and complex product range.
Key Responsibilities:
- Installation, maintenance, and support of Wafer Prober systems
- Carrying out hardware and software modifications
- Maintenance and user training at customer sites
- Analysis and elimination of malfunctions, in cooperation with the Japanese main plant
- Communication of all relevant customer information to the responsible sales contact
Requirements:
- Solid technical training in electrical engineering, mechatronics, mechanical engineering, or similar
- Initial professional experience in the installation, service, and application support of complex systems
- Ability to provide support for products and systems requiring explanation
- Independent planning and execution of field tests, fault diagnosis, and troubleshooting
- Fluent German and good English skills, both written and spoken
What We Offer:
- Independent and self-reliant work with space for individual development and design
- A varied and comprehensive working environment with growth potential
- Motivated and dynamic teams in an open corporate culture
- Company pension scheme, company car, and company mobile phone with private use
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