Warehouse Operations Coordinator
vor 2 Wochen
About Us
We are the leading independent e-commerce logistics platform in Europe, providing scalable fulfillment services for businesses and fast-growing direct-to-consumer brands. Our platform encompasses warehousing, picking and packing, delivery, and returns management, ensuring seamless order fulfillment processes for online retailers. By leveraging our interconnected network of warehouses across Europe, merchants can efficiently manage their logistics with our all-in-one tool, resulting in improved delivery speed, reduced costs, and optimized product availability.
We are a scale-up company with multiple offices across Europe, continuously seeking talented team players to help shape the future of e-commerce logistics. As a key member of our team, you will play a vital role in driving our growth and success.
Your Responsibilities
- You will serve as the primary interface between our fulfillment warehouse and the business, based out of the warehouse itself and traveling to our Berlin office on a regular basis to collaborate with central teams.
- You will support our partner in daily operations using byrd warehouse management, ticketing, and data analysis systems.
- You will facilitate project scoping and implementation by liaising between byrd central teams and the partner warehouse.
- You will be the eyes and ears of the byrd Supply Chain team on-site, providing clarity and facts to problem-solving discussions.
- You will assist the Supply Chain team in optimizing processes in collaboration with other byrd departments (mainly tech and commercial teams).
- You will coordinate special fulfillment requests from customers.
- You will plan warehouse and fulfillment capacities together with our central network management team.
- You will ensure the proper integration of new customers into a partner warehouse, collaborating with the customer onboarding team.
- You will guarantee that the partner warehouse meets byrd SLA targets (inbound and outbound) and adheres to byrd fulfillment standards.
- You will conduct training for the partner warehouse when introducing new WMS features.
Your Qualifications
- Bachelor's degree in engineering, logistics, business administration, or equivalent.
- Fluent English and German language skills.
- At least 3 years of experience in logistics (warehouse management, operations management, etc.). Prior experience as a shift manager/supervisor is advantageous.
- Natural motivator who excels at inspiring others.
- Strong team player who thrives in collaborative environments.
- Demonstrated problem-solving and analytical capabilities, with a talent for conducting and driving complex process analysis.
- Able to think critically and act decisively in fast-paced environments.
- Flexible working hours, including occasional overtime and Saturday shifts, which require adequate notice.
Your Compensation
Enjoy a competitive salary of €80,000 - €100,000 per year, depending on your experience and qualifications. Our comprehensive benefits package includes:
- Annual public transportation tickets to compensate for commuting time and promote environmentally friendly travel.
- Flexible working arrangements, with a hybrid model allowing colleagues near our hubs (Berlin, Vienna, Barcelona) to work two days a week from the office and three days remotely.
- Opportunity to work on meaningful projects with a direct impact on our company and customers.
- An annual training budget for personal and professional development opportunities.
- A clear career path for growth and advancement within the company.
- Gym membership packages to maintain a healthy lifestyle.
- Workcations to visit family, friends, and new places while maintaining vacation time.
About Us
We are an equal opportunities employer valuing diversity. We do not discriminate based on religion, skin color, national origin, gender, sexual orientation, age, marital status, or disability. Explore our company culture and values by visiting our website.
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