IT Support Specialist

vor 1 Woche


Detmold, Nordrhein-Westfalen, Deutschland AÜG Netzwerk Human Resources GmbH Vollzeit

About the Role:

We are seeking a highly motivated and experienced IT Support Specialist to join our team at AÜG Netzwerk Human Resources GmbH. As a key member of our internal IT department, you will be responsible for providing top-notch technical support to our employees.

Key Responsibilities:

  • Handle and process technical inquiries and issues in a timely and efficient manner
  • Document and categorize support requests in our ticket system
  • Resolve complex technical issues and escalate them to the relevant departments
  • Collaborate closely with internal departments and network partners to ensure seamless support
  • Assist in setting up and configuring hardware and software

Requirements:

  • Prior experience in IT support, preferably in a similar role
  • Good knowledge of common operating systems and software
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Flexible working hours and remote work options

Working Hours: Monday to Friday, 38 hours per week

Benefits:

  • Company pension plan
  • Companysponsored training and development opportunities
  • Home office option
  • Free parking
  • Employee discount

Question for Applicants:

  • Are you open to working in a dynamic and fast-paced environment?

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