IT Support Specialist

Vor 3 Tagen


Detmold, Nordrhein-Westfalen, Deutschland AÜG Netzwerk Human Resources GmbH Vollzeit
About the Role

We are seeking a highly motivated and skilled IT Support Specialist to join our internal IT department in Detmold. As a key member of our team, you will be responsible for providing first-level support to our employees and ensuring the smooth operation of our IT systems.

Key Responsibilities
  • Provide technical support to employees via phone, email, and in-person
  • Document and classify support requests in our ticketing system
  • Solve technical issues and escalate complex problems to relevant departments
  • Collaborate with internal teams and network partners to resolve issues
  • Assist with the setup and configuration of hardware and software
Requirements
  • First-hand experience in IT support
  • Knowledge of common operating systems
  • Excellent communication and problem-solving skills
What We Offer
  • Competitive salary: €2,800 - €3,200 per month
  • Full-time employment with 38 hours per week
  • Flexible working hours and remote work options
  • 30 days of annual leave
  • Comprehensive health insurance
  • Free meals and snacks
  • On-site fitness studio and massage services
  • Professional development opportunities

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