German Speaking Contract Coordinator

Vor 6 Tagen

Berlin, Berlin, Deutschland emarsys Vollzeit
Job Title: German Speaking Contract Coordinator

The Contract Coordinator is a key member of the Deal Desk team, partnering closely with sales teams to drive effectiveness, efficiency, and enablement. This role involves assisting on revenue-generating activities, supporting client success, and enabling the GTM team on new processes and procedures.

Responsibilities:
  • Coordinate the creation, management, and auditing of contracts and Salesforce contract objects with the GTM team.
  • Create product and service orders, contract addendums, and renewals, communicating with cross-functional teams as needed.
  • Optimize Deal Desk case queue across Sharepoint and Workstreams to ensure proper documentation and workflow accuracy.
  • Execute Close/Won process in Salesforce to ensure accurate and timely order-to-cash process.
  • Route customer inquiries to appropriate teams to address client requirements effectively.
  • Strategize with existing business teams to discuss client usage, options, issues, renewals, and upsells.
  • Execute internal projects to increase efficiency and effectiveness of the team.
  • Provide updates and process training to GTM sales teams.
  • Review over/under utilization reports for up-sale opportunities and clients requiring immediate follow-up.
Requirements:
  • 2-3 years of experience in operations, deal desk, sales, coordination, analyst, order management, and/or project management.
  • Extensive knowledge of Microsoft Office programs, including Excel, Word, Access, and PowerPoint.
  • Exceptional organizational, presentation, and communication skills, both verbal and written.
  • Ability to prioritize and work autonomously.
  • Native or strong fluency in German and English, both written and spoken.
Why Emarsys:
  • A fast-growing company with an international presence, innovative outlook, and strong market position.
  • The opportunity to work on a customized, complex, and successful product with a focus on innovation.
  • A learning environment that prioritizes personal and professional development.
  • An inspiring and positive environment with talented, open-minded, and passionate people.
  • A commitment to hybrid and trust-based work.
  • A modern office with great features, including a fitness room, free drinks, table tennis, and a roof terrace.
  • Transportation and lunch allowance.
  • A competitive salary and additional performance-related rewards.
  • Comprehensive benefits, including gympass, employee assistance program, health care offerings, and more.
  • Events in and outside the office, including massages, company breakfasts, and after-work get-togethers.

We look forward to your online application, where possible, please include salary expectations and earliest availability.

We welcome full-time as well as part-time applications. Please let us know which working time models are suitable for you so that we can find a suitable solution together.

At Emarsys, we are committed to building diverse teams with a rich variety of perspectives and experiences. If your job profile closely aligns with our requirements, we encourage you to apply.

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