German Speaking Contract Coordinator

vor 1 Woche

Berlin, Berlin, Deutschland emarsys Vollzeit

Job Title: Contract Coordinator (m/f/d)

About the Role:

The Contract Coordinator is a key member of the Deal Desk team, partnering closely with sales teams to drive effectiveness, efficiency, and enablement. This role involves assisting on revenue-generating activities, supporting client success, and enabling the GTM team on new processes and procedures.

Responsibilities:

  • Coordinate the creation, management, and auditing of contracts and Salesforce contract objects with the GTM team.
  • Create product and service orders, contract addendums, and renewals, communicating with cross-functional teams as needed.
  • Optimize Deal Desk case queue across Sharepoint and Workstreams to ensure proper documentation and workflow accuracy.
  • Execute Close/Won process in Salesforce to ensure accurate and timely order-to-cash process.
  • Route customer asks to appropriate teams to address client inquiries and requirements effectively.
  • Strategize with existing business teams to discuss client usage, options, issues, renewals, and upsells.
  • Execute internal projects as necessary to increase efficiency and effectiveness of the team.
  • Work closely with cross-departmental teams to provide updates and process training to the GTM sales teams.
  • Review over/under utilization reports for up-sale opportunities and clients that require immediate follow-up.

Requirements:

  • 2-3 years of experience in operations, deal desk, sales, coordination, analyst, order management, and/or project management.
  • Extensive knowledge of Microsoft Office programs, including Excel, Word, Access, and PowerPoint.
  • Exceptional organizational, presentation, and communication skills, both verbal and written.
  • Ability to prioritize and work autonomously.
  • Native or strong fluency in German and English, both written and spoken.

About Emarsys:

Emarsys is a fast-growing company with an international presence, innovative outlook, and strong market position. We offer a learning environment that prioritizes personal and professional development, allowing you to learn from the best and shape your own career. Our company culture values diversity, inclusivity, and collaboration, and we are committed to building a team with a rich variety of perspectives and experiences.

What We Offer:

  • A competitive salary and additional performance-related rewards.
  • Comprehensive benefits, including gympass, employee assistance program, health care offerings, lunch allowance, special leave, and more.
  • Events in and outside the office, including massages, company breakfasts, after-work get-togethers, and more.

We look forward to your online application, where possible, please include salary expectations and earliest availability. We welcome full-time as well as part-time applications and are dedicated to assessing your competencies, learning agility, and passion, not your age, disability, familial status, sexual orientation, gender, race, ethnicity, religion, or nationality.

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