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Hearing Specialist Assistant

vor 2 Monaten


Hamburg, Hamburg, Deutschland Amplifon Vollzeit

**Enhance Your Career with Amplifon**

**Job Title:** Hearing Specialist Assistant (m/w/d)

**Job Summary:** We are seeking a skilled and customer-focused Hearing Specialist Assistant to join our team at our Hamburg-Neuengamme location.

**Key Responsibilities:**

  • Provide exceptional customer service by conducting hearing tests and offering personalized solutions to meet customers' needs.
  • Implement sales routines with excellence and maintain optimal processes to deliver a unique customer experience.
  • Support customers in maintaining their hearing systems, advise on accessories, and build long-term relationships.
  • Utilize customer data to make targeted phone calls and organize local marketing events (market days and health fairs).
  • As a data administrator, ensure accurate and up-to-date customer information.
  • Assist in planning and scheduling, manage calendars, and oversee order and inventory management within the store.

**Requirements:**

  • Completed training as a Hearing Specialist Assistant (m/w/d).
  • Excellent customer service skills and a passion for sales and consultation.
  • Strong communication, persuasion, and empathy skills.
  • Enjoy working in a team and contributing to the team's success.
  • Organizational talent and high flexibility and sense of responsibility.

**What We Offer:**

  • A dynamic and growing company with international opportunities.
  • Flexible working hours with options for part-time work and job sharing, as well as vacation days.
  • An attractive compensation and bonus package, including a contribution to company pension and childcare.
  • Individual career planning and tailored training opportunities, including master's program support.
  • A comprehensive onboarding program, training opportunities, and diverse e-learning offerings.
  • A performance-driven and dynamic company culture that values individual contributions.
  • Individual career planning and the opportunity to move to your desired region.