Aktuelle Jobs im Zusammenhang mit Leadership Role of Customer Service Center - Lüneburg, Niedersachsen - Sparkasse Lüneburg
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Customer Service Specialist
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vor 4 Wochen
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Sales Associate
vor 4 Wochen
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Sales Associate
vor 2 Monaten
Lüneburg, Niedersachsen, Deutschland Tchibo GmbH VollzeitTchibo GmbH is seeking a dedicated and enthusiastic Sales Associate (m/f/d) for a part-time position. In this role, you will play a vital part in delivering outstanding customer experiences, driving sales, and fostering a friendly shopping environment.Key Responsibilities:Represent the Tchibo brand with a positive attitude and ensure customer...
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Kunden-Service-Center-Leiter
vor 4 Wochen
Lüneburg, Niedersachsen, Deutschland Sparkasse Lüneburg VollzeitWir suchen einen erfahrenen Kunden-Service-Center-Leiter, der unsere Kunden bestmöglich betreut und unsere Dienstleistungen weiterentwickelt.Als Leiter des Kunden-Service-Centers bei Sparkasse Lüneburg bist du verantwortlich für die Planung und Durchführung von Kundenanliegen und -aufträgen. Du entwickelst und steuerst unser Kunden-Service-Center, um...
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Kunden-Service-Center-Leiter
vor 1 Monat
Lüneburg, Niedersachsen, Deutschland Sparkasse Lüneburg VollzeitWir suchen einen erfahrenen Kunden-Service-Center-Leiter, der unsere Kunden bestmöglich betreut und unsere Dienstleistungen weiterentwickelt.Als Leiter des Kunden-Service-Centers bei Sparkasse Lüneburg bist du verantwortlich für die Planung und Durchführung von Kundenanliegen und -aufträgen. Du entwickelst und steuerst unser Kunden-Service-Center, um...
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Kunden-Service-Center-Leiter
vor 1 Monat
Lüneburg, Niedersachsen, Deutschland Sparkasse Lüneburg VollzeitWir suchen einen erfahrenen Kunden-Service-Center-Leiter, der unsere Kunden bestmöglich betreut und unsere Dienstleistungen weiterentwickelt.Als Leiter des Kunden-Service-Centers bei Sparkasse Lüneburg bist du verantwortlich für die Planung und Durchführung von Kundenanliegen und -aufträgen. Du entwickelst und steuerst unser Kunden-Service-Center, um...
Leadership Role of Customer Service Center
vor 2 Monaten
Leadership Role of Customer Service Center
The Customer Service Center is a key component of the 'Digital Sales' department at Sparkasse Lüneburg, playing a crucial role in delivering exceptional customer care as a primary point of contact for our customers. This position offers the opportunity to engage with and shape the opportunities and challenges of digital transformation due to its strategic significance.
Your Responsibilities:
- You will conceptualize, further develop, and manage our Customer Service Center, including planning and advancing all activities to ensure excellent customer service.
- You will monitor the market environment and drive innovations and current trends forward, utilizing your inquisitive and open-minded mindset to stay up to date and integrate fresh ideas into our customer dialogue.
- You will be knowledgeable about multichannel sales channels and utilize your expertise to best serve our customers through various channels.
- You will lead a dynamic team with heart and mind, fostering the success and development of your team and acting as a coach and impetus.
- You will be passionate about integrating newcomers into your team.
- You will keep a close eye on the transformation process into the digital age and ensure optimal support for the mix of stationary and digital sales units.
- You will bring in fresh ideas to keep our customer service up to date, implementing innovative solutions that further enhance the service.
- You will continuously apply your creative strategies for quality assurance and support your team in day-to-day operations.
Your Expertise:
- You will have expert knowledge in all customer service matters based on extensive practical experience, allowing you to make informed decisions quickly. Quality in our external perception is particularly important to you.
- You will support your team in fulfilling diverse customer needs with your expertise, ensuring the successful interaction of various multimedia channels.
- Your theoretical foundation will ideally include a banking-related education or a comparable qualification.
- Your leadership experience, as well as knowledge in new leadership and new work, will shape your actions. You will possess a high level of social competence and support your team both professionally and personally.
- Establishing and maintaining a network for cross-departmental exchange will be natural and valuable to you.
Our Offer:
- Attractive Compensation: This position is compensated with the TVöD-S salary group plus company pension.
- Working Hours: Flexible working hours with the option for partial remote work will allow for an optimal balance between work and personal life.
- Vacation: days of vacation And a portion of your income can be converted into additional vacation time.