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Customer Experience Specialist

vor 2 Monaten


Weil am Rhein, Baden-Württemberg, Deutschland Abercrombie and Fitch Stores Vollzeit

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Brand Representative at Abercrombie & Fitch Stores. As a Brand Representative, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.

Key Responsibilities

  • Customer Service: Provide personalized service to customers, respond to their needs, and ensure a positive shopping experience.
  • Store Presentation and Sales Floor: Maintain a visually appealing store environment, restock shelves, and ensure a clean and organized sales floor.
  • Communication: Develop strong relationships with customers, colleagues, and management, and effectively communicate product information and promotions.
  • Asset Protection and Shrink: Monitor and report any inventory discrepancies, and take steps to prevent theft and loss.
  • Policies and Procedures: Familiarize yourself with company policies and procedures, and adhere to them at all times.
  • Training and Development: Participate in training programs, attend workshops, and seek feedback to continuously improve your skills and knowledge.

Requirements

  • Fluent in German and English
  • Adaptability and Flexibility
  • Applied Learning
  • Attention to Detail
  • Multi-Tasking
  • Teamwork and Collaboration

What We Offer

  • Merchandise Discount
  • Flexible Schedule
  • Opportunities for Career Advancement
  • Opportunity to Become a Brand Affiliate
  • Training and Development
  • Salary increases based on tenure
  • Additional PTO based on tenure
  • A Global Team of People Who'll Celebrate You for Being You