IT Support Specialist

vor 4 Wochen


Karlsruhe, Baden-Württemberg, Deutschland ANEXIA Internetdienstleistungs GmbH Vollzeit
Job Description

Wir suchen einen motivierten und engagierten IT Supportmitarbeiter, der sich für die Lösung von IT-Problemen und die Bereitstellung von erstklassigem Kundenservice begeistert.

Verantwortlichkeiten:
  • Erstellung von Lösungen für IT-Probleme und -Anfragen
  • Bereitstellung von technischer Unterstützung für Kunden
  • Registrierung und Bearbeitung von Anfragen im netcup Support
  • Telefonische Verifikation von Bestellungen und Einrichtung von Produkten
Anforderungen:
  • Abgeschlossene Ausbildung oder entsprechende berufliche Erfahrung im Support
  • Grundkenntnisse in FTP, IMAP, POP3, SMTP, SSH
  • Selbstständiges und eigenverantwortliches Arbeiten
  • Ausgeprägte Kunden- und Serviceorientierung
  • Sehr gute Kommunikationsfähigkeit und hohe Einsatzbereitschaft
Benefits:
  • Faires Gehalt und zahlreiche Benefits
  • Gute Verkehrsanbindung und flexible Arbeitszeiten
  • Aus- und Weiterbildungsmöglichkeiten
  • Mentoren-Programm und Firmenwagen

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