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Help Desk Technician

vor 1 Monat


Frankfurt am Main, Hessen, Deutschland AGAPLESION Management- und Beratungsgesellschaft gGmbH Vollzeit
About AGAPLESION Management- und Beratungsgesellschaft gGmbH

AGAPLESION Management- und Beratungsgesellschaft gGmbH is a leading healthcare provider with a strong commitment to delivering high-quality patient care. Our organization is dedicated to providing a supportive and inclusive work environment for our employees, allowing them to grow and develop their skills.

Job Summary

We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers, ensuring that our IT systems and infrastructure are running smoothly and efficiently.

Key Responsibilities
  • Provide technical support and assistance to employees and customers via phone, email, and in-person
  • Identify and resolve technical issues and problems in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless integration of IT systems and services
  • Develop and maintain knowledge of IT systems, software, and hardware to provide effective support
  • Stay up-to-date with the latest IT trends and technologies to ensure our organization remains competitive
Requirements
  • High school diploma or equivalent required; degree in computer science or related field preferred
  • Minimum 1 year of experience in IT support or related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of IT systems, software, and hardware
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and supportive work environment
  • Recognition and rewards for outstanding performance