Working Student, End Support Services
vor 4 Wochen
About the Role:
We are seeking a working student to join our End Support Services Team at Planet in Berlin. As a key member of our team, you will provide first-level IT support for our users, troubleshoot technical issues, and ensure user satisfaction.
Key Responsibilities:
- Provide IT support for our users, including troubleshooting technical issues and answering queries.
- Maintain our IT inventory and assist with procurement.
- Provide onsite support for in-office events, meeting room and workspace maintenance, and upgrades.
- Participate in projects that improve the efficiency, quality, and overall user experience with Planet internal IT services.
Requirements:
- Enrolled student in business informatics, computer science or similar program.
- Basic knowledge of computer hardware, software, and related concepts.
- Analytical and efficient way of thinking.
- Excellent communication skills and a positive mindset.
- Very good written and spoken English skills.
- Self-driven and independent.
What We Offer:
- Additional company winter holidays and regular global days off.
- Remote-friendly work environment and flexible working hours.
- Contribution to our growth by offering equity options for employees.
- Giving back to the community - one day per quarter for charitable work.
- Tuition Reimbursement and access to LinkedIn Learning.
- Regular hack-weeks and meetup events to exchange knowledge.
- Home office budget.
- Employee Resource Groups providing empowering spaces for connection and mentorship.
Why We Care About Belonging:
We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with diversity, equity and inclusion.
EEO Statement:
Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
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