IT Support Specialist

vor 4 Wochen


Munich, Bayern, Deutschland deeploi GmbH Vollzeit

At deeploi GmbH, we're revolutionizing the IT industry with our cutting-edge operating system. As an IT Support Specialist, you'll play a crucial role in making this vision a reality.

Key Responsibilities
  • Provide exceptional customer support via phone and ticket systems
  • Identify and resolve technical issues independently
  • Collaborate with level 2 experts to address complex problems
  • Ensure timely and customer-centric issue resolution
  • Maintain accurate records of customer interactions in our ticket system
Requirements
  • Completed training as an IT specialist for system administration or relevant professional experience
  • Proficiency in English and German at C1 level
  • Strong service mindset and customer-centric approach
  • Independent and solution-oriented work style
  • Hands-on mentality and willingness to learn
What We Offer
  • Be part of a fast-growing team in Berlin and Munich with high ambitions
  • Attractive compensation package, including Virtual Stock Option Plan (VSOP)
  • High responsibility and ownership from day one
  • Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits

We're looking for talented individuals to join our team and contribute to shaping the future of IT.


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