IT Support Specialist
vor 4 Wochen
At deeploi GmbH, we're revolutionizing the IT industry with our cutting-edge operating system. As an IT Support Specialist, you'll play a crucial role in making this vision a reality.
Key Responsibilities- Provide exceptional customer support via phone and ticket systems
- Identify and resolve technical issues independently
- Collaborate with level 2 experts to address complex problems
- Ensure timely and customer-centric issue resolution
- Maintain accurate records of customer interactions in our ticket system
- Completed training as an IT specialist for system administration or relevant professional experience
- Proficiency in English and German at C1 level
- Strong service mindset and customer-centric approach
- Independent and solution-oriented work style
- Hands-on mentality and willingness to learn
- Be part of a fast-growing team in Berlin and Munich with high ambitions
- Attractive compensation package, including Virtual Stock Option Plan (VSOP)
- High responsibility and ownership from day one
- Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
We're looking for talented individuals to join our team and contribute to shaping the future of IT.
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