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Customer Onboarding Specialist

vor 2 Monaten

Elsenfeld, Bayern, Deutschland SYNCREON Vollzeit

About SYNCREON

SYNCREON is a leading provider of fulfillment solutions, dedicated to delivering exceptional customer experiences. Our team is passionate about helping businesses thrive in the e-commerce landscape.

Job Summary

We are seeking a highly skilled Customer Onboarding Manager to join our team. As a key member of our operations team, you will be responsible for managing the customer onboarding process, providing technical support, and ensuring customer success with our fulfillment solutions.

Key Responsibilities

  • Develop and implement effective onboarding strategies to ensure seamless customer integration
  • Provide exceptional technical support to customers, addressing their queries and concerns in a timely and professional manner
  • Collaborate with cross-functional teams to ensure customer success and satisfaction
  • Stay up-to-date with industry trends and best practices in e-commerce fulfillment

Requirements

  • 2+ years of experience in B2C e-commerce fulfillment
  • Fluency in German and English
  • Strong project management skills and attention to detail
  • Deep understanding of the SME market and e-commerce landscape

What We Offer

SYNCREON offers a competitive compensation package, a dynamic work environment, and opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for e-commerce fulfillment, we encourage you to apply for this exciting opportunity.