Customer Onboarding Specialist

vor 2 Wochen


Elsenfeld, Bayern, Deutschland SYNCREON Vollzeit

At SYNCREON, we're seeking a highly skilled Customer Onboarding Specialist to join our team. As a key member of our e-commerce fulfillment team, you will be responsible for ensuring a seamless onboarding experience for our customers.

Main Responsibilities:

  • Manage the customer onboarding process from initial contact to activation point.
  • Provide training and support to customers on our service offerings.
  • Collaborate with cross-functional teams to resolve technical issues and improve the onboarding process.
  • Develop and maintain relationships with customers to ensure their needs are met.

Requirements:

  • 2+ years of experience in e-commerce fulfillment or a related industry.
  • Strong project management and organizational skills.
  • Fluency in German and English.
  • Excellent communication and problem-solving skills.

About SYNCREON:

SYNCREON is a leading provider of e-commerce fulfillment solutions. We're committed to delivering exceptional customer service and supporting the growth of our customers' businesses.



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