Customer Service Ambassador
vor 2 Wochen
We are seeking a highly skilled and empathetic Customer Service Hero to join our team at JUNIQE GmbH. As a key member of our customer support team, you will be responsible for delivering exceptional service to our customers, resolving their inquiries, and providing a seamless experience.
Key Responsibilities- Communicate effectively with customers via email, phone, and other channels, demonstrating a high level of empathy and humor.
- Assist customers with all inquiries, providing timely and accurate responses.
- Proactively identify opportunities to optimize existing processes, demonstrating a go-getter attitude and a willingness to challenge the status quo.
- Collaborate with colleagues to achieve team goals and objectives.
- Previous experience in customer service, preferably in a similar role.
- Stress-resistant and resilient, with excellent communication and interpersonal skills.
- Able to prioritize tasks effectively and manage multiple projects simultaneously.
- Fluent in French, with excellent written and verbal communication skills.
- Strong problem-solving skills and a proactive approach to resolving customer issues.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of professionals who share your passion for delivering exceptional customer service.
- Regular feedback and coaching to help you achieve your goals.
JUNIQE GmbH is a leading provider of print-on-demand products, dedicated to delivering high-quality, personalized items to customers around the world. Our team is passionate about creating a unique and engaging customer experience, and we are committed to building a diverse and inclusive workplace culture.
We believe that everyone has the potential to make a difference, and we are committed to creating a workplace where everyone can thrive. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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