Technical Product Sales Specialist

vor 2 Wochen


Berlin, Berlin, Deutschland Waagenet AF GmbH Vollzeit
About Waagenet AF GmbH

We are the B2B online specialist for innovative weighing solutions, focusing on the distribution of scales with sophisticated connectivity options for industry, logistics, commerce, and government agencies.

Our international team advises and supplies thousands of customers from Germany, Austria, and the EU, offering remarkable advantages through innovative technologies, competitive products, and close collaboration from the sales phase to implementation.

Job Description

We are looking for a Technical Sales Agent to support our sales team.

Responsibilities

  • Provide high-quality telephone and written consultation/support to customers
  • Handle product inquiries, send offers and quotes, and follow up via email and telephone
  • No cold calling required; we only sell to customers who contact us.
  • Proactive communication with customers and suppliers in case of delivery delays or other issues related to an order
  • Close collaboration with our technical team, especially on cross-project topics or the launch of new products/features
  • Collect and share common customer concerns for our FAQ section
Requirements

  • At least one year of work experience in a sales role (ideally on the phone) or relevant experience in ecommerce/customer service/consultation
  • Native or C2 English language skills
  • German and/or Spanish language skills would be good but are not a strict requirement
  • Excellent spoken and written communication skills
  • Interest in technology and willingness to learn about our products and tools
  • Experience in consulting for industrial or complex products is a big plus
  • Organized, team-oriented, and reliable work ethic as well as a strong desire to make customers happy
Benefits

  • Flexibility to work from anywhere in the world for up to 6 months a year as long as you have a quiet work environment and a stable internet connection

We look forward to your application



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