CRM Operations Specialist

vor 4 Wochen


Berlin, Berlin, Deutschland Omio Vollzeit

Job Summary

We are seeking a highly skilled CRM Operations Specialist to join our team at Omio. As a key member of our marketing team, you will be responsible for driving customer retention and engagement through effective CRM strategies.

Key Responsibilities

  • Develop and implement CRM strategies to improve customer engagement and retention
  • Collaborate with cross-functional teams to design and execute marketing campaigns
  • Analyze customer data to inform marketing decisions and optimize campaign performance
  • Stay up-to-date with industry trends and best practices in CRM and marketing automation
  • Provide expert-level support to internal stakeholders on CRM-related matters

Requirements

  • 3+ years of experience in CRM or multi-channel marketing in an e-commerce environment
  • Proven track record of driving customer retention and engagement through CRM strategies
  • Excellent analytical and problem-solving skills
  • Strong communication and collaboration skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

What We Offer

  • A competitive compensation package
  • A diverse and inclusive work environment
  • Opportunities for professional growth and development

About Omio

Omio is a leading travel technology company that is changing the way people travel. We are passionate about innovation and customer experience, and we are looking for talented individuals to join our team.



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