CRM Operations Specialist
vor 4 Wochen
Job Summary
We are seeking a highly skilled CRM Operations Specialist to join our team at Omio. As a key member of our marketing team, you will be responsible for driving customer retention and engagement through effective CRM strategies.
Key Responsibilities
- Develop and implement CRM strategies to improve customer engagement and retention
- Collaborate with cross-functional teams to design and execute marketing campaigns
- Analyze customer data to inform marketing decisions and optimize campaign performance
- Stay up-to-date with industry trends and best practices in CRM and marketing automation
- Provide expert-level support to internal stakeholders on CRM-related matters
Requirements
- 3+ years of experience in CRM or multi-channel marketing in an e-commerce environment
- Proven track record of driving customer retention and engagement through CRM strategies
- Excellent analytical and problem-solving skills
- Strong communication and collaboration skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
- A competitive compensation package
- A diverse and inclusive work environment
- Opportunities for professional growth and development
About Omio
Omio is a leading travel technology company that is changing the way people travel. We are passionate about innovation and customer experience, and we are looking for talented individuals to join our team.
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