Customer Service Representative

vor 1 Woche

Hechingen, Baden-Württemberg, Deutschland JOTEC Vollzeit
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at JOTEC GmbH, a leading manufacturer of high-quality medical products. As a key player in our life-saving operations, you will be responsible for delivering exceptional customer service and driving business success.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with cross-functional teams to ensure seamless customer experience
  • Develop and maintain strong relationships with customers to drive business growth
  • Provide product information and training to customers and internal stakeholders
  • Identify and capitalize on opportunities to upsell and cross-sell products
Requirements
  • Relevant education and experience in customer service or a related field
  • Proven track record of delivering exceptional customer service and driving business results
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Fluency in English and German languages
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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