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German Customer Support Specialist for Financial Services

vor 1 Monat


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Customer Support Specialist for Financial Services

We are seeking a highly skilled and motivated Customer Support Specialist to join our team in Greece. As a Customer Support Specialist, you will be the primary point of contact for customers and clients, providing exceptional support and guidance on our financial services.

Key Responsibilities:
  • Provide daily support and consult clients on best practices for their business
  • Respond to customer inquiries about our services and solutions, as well as complaints, in a professional manner
  • Resolve issues as they arise, in a timely and efficient manner
  • Strive for excellence in every interaction, aiming for increased product usage and customer loyalty
Requirements:
  • Fluency in German
  • Very good use of English, both in written and spoken language
  • Work experience in a customer support role is a plus
  • An interest in digital banking and payment solutions is desired
What We Offer:
  • Competitive monthly salary + 2 extra salaries per year
  • Referral Program: Bring your friends and receive great bonuses
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Special events as well as community & social responsibility initiatives

We are a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. Join our team and take the opportunity to advance your career and work for a multinational company, developing strong experience and skills, while representing one of the biggest brands worldwide.