Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Landau an der Isar, Bayern - I. K. Hofmann
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Customer Service Representative
vor 2 Monaten
We are a leading international business group with over 20,000 employees in Germany, Austria, England, the Czech Republic, and the USA. Our company values include a strong focus on customer service, quality, and employee development.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Call Center. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries via phone and email in English and German
- Process customer orders, returns, and pickups
- Provide product information and conduct sales conversations
- Document customer interactions
- Commercial education or equivalent
- Excellent language skills in English and German (spoken and written)
- Proficiency in MS Office and Navision is desirable
- Experience in customer-facing roles
- Pleasure in customer consulting
- Strong customer- and service-oriented mindset
- Employment in an unlimited employment contract
- Fast and uncomplicated onboarding process
- Qualification-agnostic entry opportunities
- Above-average remuneration
- Salary increase through branch-specific supplements
- Additional benefits and optional allowances
- Free personal protective equipment
- Long-term and location-based job opportunities
- Chance of takeover by our customers
- Workplace-based training opportunities
- Take advantage of our trans-regional Hofmann network
- Individual guidance and consultation in the application process and customer deployment
- Occupational medical and safety care