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Sales Assistant

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Düsseldorf, Nordrhein-Westfalen, Deutschland Nagase Europa GmbH Vollzeit
About the Role

We are seeking a highly motivated and organized Sales Assistant to join our team at Nagase Europa GmbH. As a Sales Assistant, you will play a crucial role in supporting our sales team in various aspects of business operations.

Key Responsibilities
  • Process orders from entry to invoicing, ensuring timely and accurate completion.
  • Prepare and manage shipping documents, ensuring compliance with regulations.
  • Support warehouse transactions independently, maintaining accurate records and reports.
  • Process customer complaints efficiently, resolving issues promptly.
  • Collaborate with sales managers to prepare offers, product launches, and sales projects, providing valuable insights and support.
  • Provide exceptional customer support, responding to inquiries and resolving issues in a timely manner.
  • Monitor delivery dates, ensuring timely and accurate delivery of products.
  • Develop strong relationships with internal departments, fostering a collaborative and supportive work environment.
  • Correspond with business partners, maintaining open and effective communication.
  • Perform general organizational and administrative tasks, including master data entry and maintenance.
Requirements
  • Completed commercial training (wholesale and foreign trade or equivalent training) and at least 2 years of professional experience in a similar position.
  • Strong communication and organizational skills, with a good understanding of numbers.
  • Very good knowledge of German and English, both spoken and written.
  • Good MS Office knowledge, SAP knowledge is an advantage but not absolutely necessary.
  • Customer-oriented entrepreneurial thinking and actions, with a passion for dealing with and contacting customers.
  • Structured, conscientious, and responsible work approach.
  • Intercultural understanding and teamwork skills.
About Us

Nagase Europa GmbH is a global leader in innovative products and solutions, offering expertise in chemicals, plastics, electronics, automotive, and life sciences fields. With offices in London, Budapest, and Lyon, we provide our customers with raw materials and specific solutions for their processes and applications.

We are committed to developing environmentally friendly products, promoting sustainable manufacturing practices, and advocating new and alternative uses. Our vision is to become a sustainable and reliable European player by providing differentiated products and innovative technology to our customers and offering global services including research, development, manufacturing, and sourcing.