Pre-Sales Engineer
vor 2 Wochen
Markem-Imaje, a leading manufacturer of product identification and traceability solutions, is seeking a highly skilled Pre-Sales Engineer to join its team. This role involves designing and configuring solutions based on customer-specific requirements, performing testing, creating technical documentation, and supporting the delivery team during installations.
Key Responsibilities- Design and configure in-house solutions based on customer feedback and requirements
- Utilize Standard Solution Packages as a starting point for configuration or project engineering work
- Manage demand for special items with local suppliers
- Provide competitive price calculations based on solution requirements
- Perform in-house verification of configured solutions
- Build Detailed Design Specification documentation
- Support installation of configured solutions after customer validation
- Creation and delivery of hand-off packages for the Service Delivery Team
- Support escalated installation, FAT, and SAT issues
- Install CoLOS solutions at customer sites or remotely
- Act as Project Manager, serving as the primary customer contact and internal point of contact
- Engineering background, including PC and PLC-based systems
- Knowledge in Vision (product inspection) is a plus
- Proficiency in computer skills, with the ability to quickly learn new software tools and computer hardware
- Knowledge of the packaging industry and supply chain automation
- Excellent verbal and written communication skills
- Ability to work in a multi-tasked environment
- Direct customer interface experience is preferred
- Documentation skills are a must
- Bachelor's degree in Engineering (Electrical, Software, Computer, or Automation) or a comparable degree
- Experience with packaging line equipment, preferably in pharmaceutical and/or food packaging industries
- Proven track record of fault finding and problem solving
- Project Management skills
- MS SQL Databases and ODBC
- Communication with PLC systems and OPC
- TCP/IP - Experience with IP Addressing and Subnetting
- MS SQL OS/Windows OS
- SQL Reports
- Fluency in English is required, with multilingual skills being a plus
Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print, and apply label systems.
This position involves approximately 60% of travel, on average, mostly domestic travel. This involves traveling to customer sites, possibly involving air travel.
Our Values- Collaborative entrepreneurial spirit
- Winning through customers
- High ethical standards, openness, and trust
- Expectations for results
- Respect and value people
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