Front Desk Associate

Vor 5 Tagen

Stuttgart, Baden-Württemberg, Deutschland Success Hotel Group Vollzeit

Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at the Hilton Garden Inn Stuttgart NeckarPark. As a Service Team Member, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

  • Prepare and maintain the restaurant and bar areas, ensuring a clean and welcoming environment for our guests.
  • Provide excellent service to our guests, including food and beverage recommendations and serving.
  • Ensure the smooth operation of the front desk, including check-in, check-out, and guest services.
  • Process guest transactions and maintain accurate records.
  • Assist with the preparation and serving of food and beverages in the bar area.
  • Implement and maintain high standards of quality and service, as set by the HR Group and Hilton.

Requirements

  • Previous experience in a similar role, preferably in the hospitality industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Flexibility and adaptability, with the ability to work a variety of shifts, including mornings, evenings, and weekends.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong attention to detail and organizational skills, with the ability to multitask and prioritize tasks effectively.

What We Offer

  • A competitive salary and benefits package, including a comprehensive training program.
  • Opportunities for career advancement and professional growth within the Success Hotel Group.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A range of employee benefits, including discounts on hotel stays and other perks.

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