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Sales Representative

vor 2 Monaten


Munich, Bayern, Deutschland Turkish Airlines Vollzeit

Role Summary:

Turkish Airlines is seeking a highly skilled Sales Agent to provide exceptional passenger services and create memorable experiences at our Sales Office. As a Sales Agent, you will play a crucial role in handling Reservation/Booking, Ticket Sales, Information, and Passenger Operations services.

Key Responsibilities:

  • Handle Reservation/Booking requests with efficiency and issue tickets for both domestic and international flights.
  • Calculate fares, arrange routes based on passenger requests, and provide schedule and fare information.
  • Ensure seamless coordination throughout the passenger journey, including processes such as Endorsement, Rerouting, and the return of tickets.
  • Report and register operational income, cost, financing, and financial statistical information in relevant IT systems like SAP, ERP, and DOP.

Requirements:

  • Bachelor's degree or at least high school graduation.
  • Permanent residence permit in the respective country.
  • Minimum of 1 year experience in civil aviation or tourism.
  • Excellent command of English and proficiency in local language(s).
  • Availability to work in shifts, including overnight shifts.
  • Strong oral and written communication skills.
  • Demonstrated a sense of responsibility and the ability to make accurate and effective decisions.

About Turkish Airlines:

We strive to bring the world closer by making it move through our wings. We are working with all our strength to offer our guests a unique experience while connecting 340 destinations around the world. We would like to see you among us in our success story to which each member of our family contributes.