Talent Acquisition Manager Germany Austria Switzerland
vor 2 Wochen
Lead the Way. We've Got Your Back
At American Express, we're committed to providing the world's best customer experience every day. As a Talent Acquisition Manager, you'll play a critical role in helping us achieve this goal by leading the end-to-end recruitment process for niche and specialized roles in Germany, Austria, and Switzerland.
Key Responsibilities:
- Maintain high visibility with and influence assigned business leaders and HR members
- Provide day-to-day management and direction of critical initiatives by leading a recruiting team
- Collaborate with other GTA (Global Talent Acquisition) Managers to gain insight into business talent needs and stay current on regional best practices and issues
- Run end-to-end recruitment for strategic/senior level roles for Germany, Austria, and Switzerland and other EMEA Markets as needed
- Manage and be responsible for the Hiring Leader relationship
- Provide guidance to Hiring Leaders regarding available skills/talent in the market and salary offers
- Ensure ATS information is up to date and follows regional regulations
- Act as talent acquisition SME to advise and prioritize both local and global needs
- Partner with CEG (Colleague Experience Group, HR) Operations to ensure alignment and delivery for cross-functional initiatives and successful day-to-day GTA delivery
- Assess the overall effectiveness/impact of the internal and external GTA strategies, TA execution, and customer/candidate satisfaction
Requirements:
- Strong communication skills written and spoken in English and German, additional language beneficial
- University degree (Bachelor or higher degree in economics or similar field, preferable with Human Resources focus) and 7+ years of full lifecycle recruiting experience across multiple talent segments
- Understanding and knowledge of the talent and recruitment landscape in EMEA - primarily Germany, Austria, and Switzerland
- Strong recruitment functional expertise with demonstrated experience in proactive sourcing passive talent for complex and difficult to hire roles
- Proven track record leading and coordinating recruitment teams, coaching and developing others
- Experience using current TA technologies (CRM and ATS), job boards, and other talent attraction platforms
- Experience operating independently as an individual contributor and leader in a complex HR/recruitment team
- Excellent communication, collaboration, influencing, and problem-solving skills
- Experience driving process optimization and continuous improvement in recruitment
- Strategic outlook and ability to lead change and innovation
- Strong influencing skills and ability to work across multiple levels of an organization and business lines
- Ability to make logical decisions in a complex environment
What We Offer:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
- Onsite and online Healthy Living activities, including insightful health and workout webinars, as well as an array of in-person screening opportunities
- Onsite Healthy Living room for exercise activities or relaxation programs with onsite shower room facility
- Inclusive and helpful parental perks, including first aid rooms for breastfeeding privacy, emergency back-up childcare services, and childcare allowance
- Optional on-site visits from Occupational Doctors for workplace health consultations
- Free and confidential counselling support through our Healthy Minds program
- Career development and training opportunities
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