Technical Services Specialist
vor 3 Wochen
You will be part of our IT Technical Services team and work closely with our international product, publisher, campaign and sales teams. Your primary focus will be on providing technical expertise to support our internal teams in using our ad platform, products and tools. Additionally, you will be responsible for supporting supply (app and web SDKs) and demand side (OpenRTB or another API based) integrations with our partners and customers.
Technical ExpertiseYou will be required to provide technical diagnostics of ad delivery, ad reporting, troubleshooting creative display issues in the web and app environments and helping to resolve them. Furthermore, you will support product teams in testing new features and providing bug fixes.
Requirements- You have completed a degree in Computer Science or gained similar working experience
- You have gained 2-3 years of experience in technical support, product management and/or mobile app/software development positions
- You have experience in using ticketing systems such as JIRA, OTRS, Zendesk or similar
- You understand how web technologies like HTML, CSS, JavaScript work together
- You have a solid understanding of HTTP protocol and experience in using RESTful APIs
- You have hands-on experience working with debugging, proxy and API tools like Chrome Devtools, Charles, Proxyman, Postman
- You have an understanding how ad serving technologies and real-time bidding protocol work is a plus
- You are a strong communicator and have a good command of English
- You are a very customer- and service-oriented person with excellent problem-solving skills
- You are a very reliable team player
YOC is a technology company and develops software for the digital advertising market. With the help of our programmatic trading platform VIS.X we enable an optimal advertising experience for advertisers, publishers and users of the mobile internet and mobile applications. By using the platform VIS.X and YOC's proprietary ad formats, advertisers can increase brand awareness in combination with high-quality advertising inventory. Renowned premium publishers offer global media reach and benefit from the high monetization of our platform VIS.X. As a pioneer in mobile advertising, the company has been operating since 2001 and has been listed in the Prime Standard of Deutsche Börse since 2009. The company's headquarter is located in Berlin. The company also operates branches in Düsseldorf, Hamburg, Vienna, Warsaw, Zurich, Helsinki and Stockholm. Further information on the YOC Group and our products can be found at yoc.com.
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