Technical IT Operations Manager

vor 4 Wochen

Munich, Bayern, Deutschland deeploi GmbH Vollzeit

We are seeking a highly skilled Technical IT Operations Manager to join our team at deeploi GmbH in Berlin or Munich. As a key member of our IT team, you will be responsible for providing top-notch technical support to our customers and contributing to the growth and success of our company.

About the Role

This is a fantastic opportunity to work with a fast-growing, ambitious company that is revolutionizing the IT industry. Our team is passionate about building a world-class IT platform and providing exceptional customer service.

Key Responsibilities
  • Provide technical support to customers, resolving issues efficiently and effectively
  • Work closely with our level 2 experts to identify and resolve complex technical issues
  • Ensure that customer problems are resolved quickly and in a customer-friendly manner
  • Contribute to the development and implementation of our IT strategy
  • Collaborate with our team to identify areas for improvement and implement changes
Requirements
  • Relevant experience as an IT specialist or support employee
  • Strong technical skills and knowledge of IT systems and technologies
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Strong service mindset and customer-centric approach
What We Offer
  • Attractive compensation package, including a salary of €60,000 - €80,000 per year
  • Opportunity to work with a fast-growing company and contribute to its success
  • Professional development and growth opportunities
  • Collaborative and dynamic work environment
  • Office locations in Berlin and Munich
About Us

deeploi GmbH is a leading provider of IT services, committed to making millions of people work better every day. We are a fast-growing company with high ambitions, backed by leading European investors. Our mission is to rethink how IT is done and build a world-class IT platform. If you are passionate about IT and customer service, we encourage you to apply for this exciting opportunity.

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