Technical Operations Program Manager

Vor 2 Tagen

Munich, Bayern, Deutschland Amazon TA Vollzeit

The Sales Operations Manager role at Amazon

is focused on supporting the country lead with the end-to-end installation and maintenance process for Pickup And Return Points, ensuring a seamless customer experience. The successful candidate will build and maintain strong relationships with internal and external partners, including service providers, host partners, technology and product management, and the local business development team.

Key responsibilities include:

  • Managing the installation and maintenance process for Pickup And Return Points
  • Executing service roll-out on-time
  • Driving continuous improvement projects in installation and maintenance processes, as well as cost reduction
  • Monitoring performance of service providers and escalating issues as needed
  • Identifying and executing opportunities to improve customer experience and performance, including raising the bar for Operations KPIs
  • Participating in strategic projects, including new product and feature launches, process improvements, and geographic expansion
  • Partnering with global Partner Operations Program Managers to innovate on behalf of the business and develop best practices
  • Developing materials for service providers and host partners
  • Reporting on daily, weekly, monthly KPIs and projects to senior leadership
  • Promoting and developing an environment which is receptive and adaptable to business change

BASIC QUALIFICATIONS

  • A degree related to engineering or similar, requiring technical knowledge
  • Relevant experience assessing risks and taking decisions based on assessment
  • Relevant experience analyzing data
  • Tech-literate, with ability to learn new systems quickly
  • Relevant experience managing multiple priorities
  • Full professional proficiency in written and verbal English and German

PREFERRED QUALIFICATIONS

  • Experience in program or operations management, working with hardware and software products
  • Demonstrable experience managing cross-functional and regional programs influencing different stakeholders' groups
  • Experience measuring/optimizing performance
  • Experience managing third party resources on a national scale
  • Knowledge of SQL, advanced Microsoft Excel
  • Six Sigma or Lean certification

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    Technical Program ManagerAt Amazon Europe Core, we're looking for a talented Technical Program Manager to join our team. As a key member of our EU AMXL team, you'll play a crucial role in guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Guide internal and external...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    Technical Program ManagerAt Amazon Europe Core, we're looking for a talented Technical Program Manager to join our team. As a key member of our EU AMXL team, you'll play a crucial role in guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Guide internal and external...

  • Technical Program Manager

    Vor 2 Tagen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Job Title: Technical Program ManagerAbout the Role:We are seeking a Technical Program Manager to join our team at Amazon. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications. You will provide technical guidance, review implementation...

  • Technical Program Manager

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Job Title: Technical Program ManagerWe are seeking a highly skilled Technical Program Manager to join our Amazon EU AMXL team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Influence technical priorities and...

  • Technical Program Manager

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Job Title: Technical Program ManagerWe are seeking a highly skilled Technical Program Manager to join our Amazon EU AMXL team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Influence technical priorities and...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Job Title: Technical Program ManagerWe are seeking a highly skilled Technical Program Manager to join our Amazon EU AMXL team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Influence technical priorities and...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    Job Title: Technical Program ManagerWe are seeking a highly skilled Technical Program Manager to join our Amazon EU AMXL team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Influence technical priorities and...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    Job Title: Technical Program ManagerAt Amazon Europe Core, we're seeking a skilled Technical Program Manager to join our team. As a key member of our organization, you'll play a crucial role in guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Provide technical guidance...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    Job Title: Technical Program ManagerAt Amazon Europe Core, we're seeking a skilled Technical Program Manager to join our team. As a key member of our organization, you'll play a crucial role in guiding internal and external partners through the implementation of technical projects and interface specifications.Key Responsibilities:Provide technical guidance...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our Amazon Europe Core team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key ResponsibilitiesInfluence technical priorities and business strategy...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our Amazon Europe Core team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key ResponsibilitiesInfluence technical priorities and business strategy...

  • Technical Program Manager

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our Amazon EU AMXL team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key ResponsibilitiesInfluence technical priorities and business strategy...

  • Technical Program Manager

    vor 3 Wochen

    Munich, Bayern, Deutschland Amazon TA Vollzeit

    About the RoleWe are seeking a highly skilled Technical Program Manager to join our Amazon EU AMXL team. As a Technical Program Manager, you will be responsible for guiding internal and external partners through the implementation of technical projects and interface specifications.Key ResponsibilitiesInfluence technical priorities and business strategy...

  • Technical Program Manager

    vor 1 Monat

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    Technical Program ManagerAt Amazon Europe Core, we're on a mission to innovate and push the boundaries of what's possible. As a Technical Program Manager, you'll play a critical role in driving our technical solutions forward, working closely with internal and external partners to deliver high-quality results.Key Responsibilities:Guide internal and external...

  • Technical Program Manager

    vor 1 Monat

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    Technical Program ManagerAt Amazon Europe Core, we're on a mission to innovate and push the boundaries of what's possible. As a Technical Program Manager, you'll play a critical role in driving our technical solutions forward, working closely with internal and external partners to deliver high-quality results.Key Responsibilities:Guide internal and external...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    About Amazon Europe CoreAt Amazon Europe Core, we believe that every day is still day one. A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and...

  • Technical Program Manager

    vor 4 Wochen

    Munich, Bayern, Deutschland Amazon Europe Core Vollzeit

    About Amazon Europe CoreAt Amazon Europe Core, we believe that every day is still day one. A day to take a first step. A day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and...

  • Technical Program Manager

    vor 1 Monat

    Munich, Bayern, Deutschland XEMPUS Vollzeit

    About XEMPUSXEMPUS is a leading independent Software-as-Service (SaaS) platform for the distribution of pension and life insurance in Europe. Our mission is to make pension and life insurance digitally understandable, efficient, and accessible for everyone.We have been shaping the digital transformation of the insurance industry since 2007 and are currently...

  • Technical Program Manager

    vor 1 Monat

    Munich, Bayern, Deutschland XEMPUS Vollzeit

    About XEMPUSXEMPUS is a leading independent Software-as-Service (SaaS) platform for the distribution of pension and life insurance in Europe. Our mission is to make pension and life insurance digitally understandable, efficient, and accessible for everyone.We have been shaping the digital transformation of the insurance industry since 2007 and are currently...

  • Technical Program Manager

    vor 2 Wochen

    Munich, Bayern, Deutschland XEMPUS Vollzeit

    About XEMPUSXEMPUS is a leading independent Software-as-Service (SaaS) platform for the distribution of pension and life insurance in Europe. Our mission is to make pension and life insurance digitally understandable, efficient, and accessible for everyone.We have been shaping the digital transformation of the insurance industry since 2007 and are currently...