IT Service Management Expert

vor 3 Wochen

Stuttgart, Baden-Württemberg, Deutschland Exyte Central Europe GmbH Vollzeit
Expert IT Service Management

We are seeking a highly skilled IT Service Management Expert to join our team at Exyte Central Europe GmbH. As a key member of our IT organization, you will be responsible for delivering exceptional IT service management for our cloud and data center services.

About the Role

The ideal candidate will have a strong background in IT service management, with experience in cloud and data center services. You will be responsible for ensuring that our cloud and data center services are delivered to the highest standards, with a focus on quality, security, and compliance.

Key Responsibilities
  • Develop and implement IT service management strategies for cloud and data center services
  • Ensure that cloud and data center services are delivered in accordance with ITIL best practices
  • Manage and optimize cloud and data center infrastructure to ensure high availability and performance
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Develop and maintain service level agreements (SLAs) and operational level agreements (OLAs)
  • Monitor and analyze service performance metrics to identify areas for improvement
Requirements
  • Bachelor's or Master's degree in computer science, information technology, or a related field
  • Proven experience in IT service management, with a focus on cloud and data center services
  • ITIL certification required
  • Excellent communication and interpersonal skills
  • Fluent in English and German
What We Offer

At Exyte Central Europe GmbH, we offer a dynamic and challenging work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed.

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced IT service management professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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