Onsite Technical Support Specialist

vor 4 Wochen


Stuttgart, Baden-Württemberg, Deutschland Cpl Czech Republic Vollzeit
Technical Support Specialist - Onsite

Cpl Czech Republic is a leading talent solutions organisation providing a range of services across the full talent spectrum. We are currently seeking a skilled Technical Support Specialist to join our team in various locations across Europe.

Key Responsibilities:

  • Provide maintenance and support services for applications and operating systems
  • Gather extensive diagnostic information, analyse problems, and resolve issues related to end-user computing (EUC) devices
  • Provide advice, training, and corrections to users and create documentation
  • Investigate and resolve problems affecting EUC devices, peripherals, and installed software
  • Monitor and address performance-related issues

Requirements:

  • Experience in a customer-focused end-user support function covering EUC and software/OS installations and support
  • Proficiency in incident resolution, requests, changes, and problem-solving activities delivered within agreed service level agreements (SLAs)
  • Experience with Windows 7 and 10 using System Centre Configuration Manager
  • Provide EUC activities as part of TAF scope under onsite services
  • German and English language proficiency

What We Offer:

A permanent contract, a friendly atmosphere, training opportunities, and career growth. Salary starting from Eur gross/year, work permit necessary.



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