Operations Expert IT Buying Solutions SAP
vor 1 Woche
We are seeking an experienced IT Operations Expert to join our team at ALDI International Services SE & Co. oHG. The successful candidate will be responsible for coordinating the diagnosis and resolution of major incidents, identifying risks that influence the operational stability of our SAP solutions, and enhancing transparency on technical debt.
Key Responsibilities:
- Coordinating the diagnosis and resolution of major incidents
- Identifying risks that influence the operational stability of our SAP solutions
- Enhancing transparency on technical debt
- Acting as the first point of contact for operational stability and improvement topics
- Participating in communities of practice or chapter events
- Monitoring Ops KPIs and analysing the resulting data with the product team
Requirements:
- Good understanding of ITSM processes and best practices
- Proven experience with the SAP system landscape (SAP S/4HANA and SAP Ariba)
- Enthusiasm for working in an agile product team
- General understanding of enterprise class IT architecture and system landscapes
- In-depth knowledge of ITIL frameworks, especially service transition and service operation practices
- Excellent risk analysis and risk assessment skills
- Expertise in and practical knowledge of operations and maintenance concepts, tools (ServiceNow and Jira) and methodologies
- Excellent communication skills
What We Offer:
- Partial mobile working within Germany incl. equipment and flexible working hours
- State-of-the-art technologies
- Attractive remuneration as well as holiday and Christmas bonuses
- Future-oriented training and development
- Modular onboarding and buddy
- Health activities
About Us:
ALDI International Services SE & Co. oHG is one of the world's largest food retailers, with more than 7,000 stores in 11 countries. Our mission is to supply our customers with high-quality food at the best possible prices. We follow our own unique concept of simplicity, responsibility and reliability. Our IT department ensures that everything runs smoothly, from the IT infrastructure to the software used, at both national and international level.
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