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Customer Service Representative

vor 2 Monaten


Viersen, Nordrhein-Westfalen, Deutschland CHO-TIME GmbH Vollzeit
Customer Service and Sales Representative

At CHO-TIME GmbH, we strive to create a dynamic and collaborative work environment that fosters growth and innovation. Our team is dedicated to delivering exceptional customer experiences and driving business success.

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing top-notch customer support and sales expertise to our clients.

Key Responsibilities:
  • Provide exceptional customer service and support via phone and other communication channels
  • Consult with customers on our mobile and DSL products and services, identifying opportunities to upsell and cross-sell
  • Process new contracts and orders, ensuring timely and accurate fulfillment
  • Update customer and contract data, maintaining accurate records and reports
  • Develop and maintain strong relationships with customers, driving customer satisfaction and loyalty
Requirements:
  • Excellent communication and interpersonal skills, with a strong ability to build rapport with customers
  • Strong knowledge of sales and customer service principles and practices
  • Proficiency in PC applications and software, with the ability to learn new systems and tools quickly
  • Quick comprehension and willingness to learn, with a strong desire to grow and develop in the role
  • Excellent language skills, with the ability to communicate effectively with customers and colleagues

We offer a comprehensive benefits package, including a competitive salary, comprehensive bonus system, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.