Customer Service Representative
vor 2 Monaten
CHO-TIME GmbH is seeking a motivated and customer-focused individual to join our growing team as a Call Center Agent (Sales).
We are a dynamic company in the telecommunications industry, known for our positive work environment and commitment to employee satisfaction.
As a Call Center Agent, you will be responsible for providing exceptional customer service through phone interactions. You will guide customers through our range of mobile and DSL products and services, assisting them with new contracts, order processing, and general inquiries.
Your Responsibilities:
- Provide comprehensive telephone support to customers regarding our telecommunications offerings.
- Offer expert advice and guidance on mobile and DSL products, as well as other available services.
- Process new customer contracts and orders efficiently and accurately.
- Maintain and update customer and contract information within our systems.
- Actively contribute to expanding and nurturing our customer base.
Your Qualifications:
- A genuine passion for interacting with people and providing excellent service.
- Strong communication skills, both written and verbal, with a focus on clarity and professionalism.
- Proficiency in using computer systems and software applications.
- A quick learner with a willingness to embrace new technologies and processes.
- Excellent German language skills are essential for this role.
Previous experience in a call center environment is not required. We welcome individuals from diverse backgrounds and career paths who are eager to learn and grow within our company.
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