Service Advisor

Vor 5 Tagen


Magdeburg, Sachsen-Anhalt, Deutschland Porsche Zentrum Magdeburg Vollzeit

About Porsche Zentrum Magdeburg

Porsche Zentrum Magdeburg is a dynamic and growing company dedicated to providing exceptional service and experiences for our valued customers. We are committed to upholding the highest standards of excellence in all aspects of our business, from sales and service to customer relations.

Your Role as a Service Advisor

As a Service Advisor, you will be the primary point of contact for our customers throughout their service experience. You will play a vital role in ensuring customer satisfaction by managing appointments, providing expert advice on vehicle maintenance, and coordinating repairs with our skilled technicians.

  • Customer Focus: Build strong relationships with customers, understand their needs, and provide personalized service that exceeds expectations.
  • Technical Expertise: Demonstrate a thorough understanding of Porsche vehicles and services. Effectively communicate technical information to customers in a clear and concise manner.
  • Process Management: Manage the entire service process from scheduling appointments to vehicle handover. Ensure efficient workflow and timely completion of repairs.
  • Teamwork: Collaborate effectively with technicians, parts specialists, and other team members to deliver seamless customer experiences.

Your Qualifications

We are seeking a highly motivated and experienced Service Advisor who possesses the following qualifications:

  • Completed Kfz-Mechatroniker apprenticeship
  • Several years of experience as a Service Advisor in the automotive sector
  • Strong understanding of business metrics within the automotive industry
  • Additional training as a certified Service Advisor is advantageous
  • Proficiency in MS-Office
  • Professional appearance and excellent communication skills
  • Class B driver's license


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