Service Advisor

vor 2 Monaten

Magdeburg, Sachsen-Anhalt, Deutschland Porsche Zentrum Magdeburg Vollzeit

About the Role

We are seeking a highly skilled and motivated Serviceberater (m/w/d) to join our team at Porsche Zentrum Magdeburg. As a key member of our service team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of customer satisfaction.

Key Responsibilities

  • Provide exceptional customer service and support to our clients, from initial contact to final delivery of their vehicle.
  • Act as the primary point of contact for our customers, building strong relationships and ensuring their needs are met.
  • Collaborate with our service team to ensure seamless communication and efficient delivery of services.
  • Stay up-to-date with the latest Porsche products and services, and provide expert advice to our customers.
  • Work closely with our sales team to identify opportunities for upselling and cross-selling.
  • Contribute to the development and implementation of customer retention strategies.

Requirements

  • Relevant education and training in the automotive industry, such as a degree in automotive technology or a related field.
  • Minimum 2-3 years of experience in a service role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Proficiency in MS Office and other relevant software applications.
  • Valid driver's license and a clean driving record.

About Us

Porsche Zentrum Magdeburg is a dynamic and innovative company that is passionate about delivering exceptional customer experiences. We are committed to providing our customers with the highest level of service and support, and we are seeking a talented and motivated individual to join our team.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Access to the latest Porsche products and services.
  • A comprehensive training program to ensure your success in the role.

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