Solution Architect

Vor 6 Tagen

Munich, Bayern, Deutschland Defacto Vollzeit
About Defacto

Defacto is a leading provider of customer-centric solutions, dedicated to helping strong brands excel in customer loyalty. With over 30 years of experience, we offer high-performance Software-as-a-Service, excellent services, and highly qualified experts to support our customers in their transformation to Direct-to-Consumer business models.

Our Vision

We aim to create sustainable connections between brands and customers through digital solutions, optimize the customer experience according to customer expectations, and generate targeted and systematic business value in the form of growth, efficiency, and profitability through the potential of customers, data, and technology.

Job Description

We are seeking a highly skilled Solution Architect - Microsoft Dynamics CRM to join our team. As a key member of our team, you will be responsible for planning, designing, and implementing our CRM customer systems and environments in the Microsoft Dynamics 365 ecosystem.

Key Responsibilities
  • Plan, design, and implement CRM customer systems and environments in the Microsoft Dynamics 365 ecosystem.
  • Collaborate with cross-functional teams to ensure seamless integration and delivery of CRM solutions.
  • Provide expert advice and guidance to customers and internal teams on CRM system development and optimization.
  • Support the DevOps team in the development and ongoing optimization of CRM environments.
Requirements
  • Relevant degree in Computer Science or a related field, or equivalent experience.
  • Proven experience in designing, planning, and implementing CRM systems in Microsoft Dynamics 365 and/or CRM modules and/or Power Platform/Automate.
  • Strong knowledge of Azure Cloud and database management (SQL, NoSQL).
  • Microsoft certifications (e.g., Dynamics 365 Fundamentals CRM) are a plus.
  • Excellent communication and interpersonal skills, with fluency in German and English.
What We Offer

We offer a dynamic and agile work environment, with a focus on innovation and customer satisfaction. Our team is passionate about delivering high-quality solutions that meet the evolving needs of our customers. As a Solution Architect - Microsoft Dynamics CRM, you will have the opportunity to work on challenging projects, collaborate with experienced professionals, and contribute to the growth and success of our company.

We value diversity, inclusivity, and continuous learning. Our company culture is built on a foundation of trust, respect, and open communication. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development.

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