IT Infrastructure Support Specialist

vor 8 Stunden


Erlangen, Bayern, Deutschland D-ploy Vollzeit

D-ploy is a forward-thinking IT and Engineering Solutions company operating in multiple regions worldwide. We pride ourselves on delivering cutting-edge services and solutions to prominent industry clients.

Our team is seeking an exceptional IT Infrastructure Support Specialist to join our dynamic organization. This role involves providing top-notch support for our employees, optimizing their productivity, and contributing to the company's success.

The ideal candidate will be highly motivated, self-directed, and detail-oriented, with excellent communication and interpersonal skills. They will have a strong understanding of Information Technology, trends, products, and solutions, as well as experience in supporting various technologies and services.

We offer a competitive salary, estimated at $60,000 per year, depending on qualifications and location. Additional benefits include paid special leaves, an Edenred Card for dining, hotels, and gas stations, further development opportunities, and a friendly international working environment.

The successful candidate will have 1+ years of experience in a similar position, with in-depth knowledge of Windows OS (Windows 10 & 11), Microsoft Office & Office 365 applications, PC/Laptop hardware, peripherals, mobile devices, Active Directory, Exchange, and ITIL certification. German and English language proficiency is essential.

The IT Infrastructure Support Specialist will be responsible for troubleshooting software, hardware, and device issues, installing, configuring, and maintaining desktop hardware and software, and resolving network connectivity issues. They will also communicate with customers/end users, monitor network performance, and oversee asset maintenance.



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