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Technical Product Support Manager
vor 2 Monaten
About Edmund Optics
Edmund Optics is a leading provider of off-the-shelf optical components and a mission-driven company that enables innovative technologies across various industries.
Job Summary
We are seeking a highly skilled Product Support Engineer to join our customer support team in Europe. As a key player in our team, you will provide technical assistance and product recommendations to customers, handle customer inquiries, and collaborate with global teams to support marketing initiatives.
Key Responsibilities
- Provide technical assistance and product recommendations to customers
- Handle customer inquiries and manage accounts
- Collaborate with global teams to support marketing initiatives
- Participate in exciting projects such as writing articles or designing demos
Requirements
- Bachelor's degree in Science or Engineering
- Fluent in German and English
- Proficient with MS Office
- Strong communication and problem-solving skills
What We Offer
- Competitive salary
- Company pension scheme
- Hybrid working options
- Extensive training and development opportunities
- Subsidized gym membership
- Cycle to Work scheme / Jobbike program
- Company events
About the Role
This is an exciting opportunity to join a dynamic and diverse team of passionate individuals who are shaping the future with optics, imaging, and photonics. If you are a motivated and skilled professional looking to make a difference, we encourage you to apply.
