Dental Application Specialist

vor 1 Monat


Berlin, Berlin, Deutschland Formlabs GmbH Vollzeit
About the Role

We are seeking a highly skilled Dental Application Engineer to join our team in Berlin. As a key member of our sales team, you will provide technical direction and business guidance to our partners in Northern Europe.

Your primary responsibility will be to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process.

Key Responsibilities
  • Providing training, consultancy, product demos, and onboarding to Formlabs customers and new employees
  • Assisting the sales and support teams on events, congresses, and exhibitions in the DACH region, Benelux, Nordic, UK/Ir
  • Supporting KOL's and KOL lead
  • Collaboration on continuous improvement of technical support processes and tools
  • Playing a key role in obtaining feedback and input from the market to product management
  • Facilitating the understanding and usage of our products through classroom, webinars, and remote trainings initiatives
  • Preparation and analysis of technical reports and first point of contact between customers and our (enterprise) service department
Requirements
  • German native speaking skills and very good English
  • Experience in using dental CAD/CAM systems and if you bring experience with Formlabs and/or 3D printing it will be considered a huge benefit
  • Experience as Digital Dental Product Specialist
  • Your work experience has given you extensive knowledge and insights in the work and needs of dentists and dental technicians
  • Are enthusiastic about traveling in the Northern part of Europe
  • Have ability to build up professional relations build on trust and respect and as a person you have excellent communication skills
  • Thriving on detailed, creative tasks such as developing training materials, and enjoy being in the spotlight training, guiding and supporting our customers as a subject matter expert
  • You are positive, display empathy and have good intercultural skills
What We Offer
  • An inclusive, dog-friendly office with diverse and inspiring colleagues
  • Shares in the company (we're a double unicorn company)
  • In-office catering 3x per week, plus daily free beverages and snacks
  • Monthly 50 EUR mobility subsidy (incl. BVG Firmenticket & Swapfiets)
  • Weekly yoga classes
  • Free mental health & well-being sessions with an external partner
  • Learning and development budget
  • Free 3D prints
  • Urban Sports Club discount
  • Supplementary, opt-in German pension scheme
  • Fun team events

We build amazing things. Come join us

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Formlabs is the industry-leading maker of desktop 3D printers. We are expanding access to digital fabrication, so anyone can make anything.



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