Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Neuss, Nordrhein-Westfalen - syncreon America Inc
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
vor 2 Monaten
About the Role
This is an exciting opportunity to join our dynamic team at Syncreon America Inc. as a Customer Service Representative. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences and ensuring seamless order processing.
Key Responsibilities
- Process and handle customer orders and special requests with accuracy and efficiency
- Accept and enter customer orders, ensuring timely and accurate processing
- Prepare quotations and provide customers with detailed information
- Schedule customer orders over the phone, ensuring prompt and effective communication
- Compile and provide data for further processing in the warehouse and disposition areas
- Monitor customer orders and provide timely feedback to relevant departments and customers
- Process customer complaints and resolve issues in a professional and courteous manner
- Generate invoices for services rendered
- Develop and maintain customer-related key performance indicators (KPIs)
Requirements
- Completed training as a forwarding merchant or equivalent training
- Practical experience in the commercial area of a forwarding agency is desirable
- Proficient in MS-Office applications, with a focus on Excel
- Fluent in written and spoken German
- Knowledge of English is an advantage
- Strong communication and teamwork skills, with the ability to work independently and prioritize tasks effectively
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
At Syncreon America Inc., we offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and collaboration. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
