Luxury Retail Sales Professional

vor 4 Wochen


Berlin, Berlin, Deutschland Eram Talent Vollzeit

Customer Service:

Deliver exceptional customer experiences by greeting clients warmly, understanding their unique needs, and offering personalized styling advice and product knowledge.

Build long-term relationships with clients, following up on past purchases and recommending new items, while handling customer complaints and returns professionally.

Sales:

Drive sales by staying up-to-date on current jewelry trends and understanding what appeals to the store's target clientele.

Demonstrate in-depth knowledge of stones, jewelry, and the store's product line, designers, and unique selling points, utilizing effective selling techniques to maximize store profitability.

Collaborate with team members to achieve individual and store sales targets, following and achieving store sales goals on a monthly, quarterly, and yearly basis.

Store Operations:

Ensure merchandise is safely displayed and the store is well-maintained, restocking items as needed and maintaining inventory accuracy.

Process purchases, returns, and exchanges using the store's point-of-sale system, participating in regular staff meetings and training sessions.

Comply with inventory control procedures and suggest ways to improve sales.

Merchandising:

Assist in visual merchandising, setting up displays, and organizing store layout.

Requirements:

Minimum 2 years of experience in Luxury Retail Management, with excellent English skills.

Strong interpersonal and communication skills, passion for fashion, trends, and luxury brands, and a professional appearance and demeanor.

Flexibility in working hours, including weekends and holidays.

Competencies:

Customer-centric mindset, excellent sales and negotiation skills, strong organizational and multitasking abilities, attention to detail, and ability to work in a team environment.



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