Life Science Consultant

vor 4 Wochen

Berlin, Berlin, Deutschland F. Hoffmann - La Roche AG Vollzeit
Job Title: Life Science Consultant, Orchestration and Exception Manager

We are seeking a highly skilled Life Science Consultant to join our team as an Orchestration and Exception Manager. In this role, you will be responsible for ensuring the timely execution of business transactions, reliable system functionalities, and compliant processing standards across the end-to-end value chain for the Cell & Gene Therapy.

Key Responsibilities:
  • Gather information for and perform specific business transactions (e.g. sales order, purchase order) to ensure smooth order execution
  • Monitor and facilitate end-to-end value chain operations to identify potential transactional value chain issues
  • Ensure reliable virtual journey operations and efficient issue resolution
  • Provide business support on system/interface-related issues in daily operations along with performing daily operations
  • Train and support people on applicable system procedures and share best practices
  • Maintain effective communication and collaboration across the various functions
  • Analyze performance and drive holistic solutions by understanding processes and tools
  • Act as first-level business support function to coordinate system, interface or transmission-related issues in day-to-day order, distribution, and logistics operations and provide training to the users as a Super User (TCP, TMP & ERP)
  • Address issues to the respective second-level IT support functions and follow up on corrective or preventive actions
  • Coordinate with the master data team the maintenance of essential master data for the Cell and Gene Therapy Platform as well as SAP ERP systems
  • Triage virtual journey exceptions and coordinate exception playbook execution
Operational Excellence:
  • Be responsible for smooth, compliant, and timely transactional execution of the virtual treatment journey (data, transactions, documents) for Flow of Funds, Flow of Goods, and Flow of Documents, of complex individualized and personalized CGTs.
  • Install continuous improvement ways of working in the team to achieve operational excellence in terms of quality, cost, systems setup & compliance.
  • Strive for constant process and performance improvements by actively participating in cross-functional initiatives
Stakeholder Management:
  • Maintain a proactive and close communication with various stakeholders (other PT functions, affiliates) aligning daily business to guarantee a high customer service level.
Requirements:
  • Bachelor's or Master degree in Biotechnology or a related field
  • Fluent in English (verbal and written)
  • Prior business experience (3+ years) in the biotechnology, pharmaceutical, and/or consumer goods industries
  • In-depth knowledge of SAP systems ERP, and EDI interfaces, and willing & curious to learn & deeply grasp new platforms (CGT Platform)
  • Comprehensive understanding of Supply Chain processes incl. customer Service & Vendor Management.
  • Hands-on, solution oriented way of working with the ability to perform in an uncertain, ever changing business environment, with new innovative IT solutions, in a new organization, running a new business model for operations.
  • Proven track record of translating complex problems into innovative solutions and transforming organizational mindset and capability to capture value through optimizing the patient experience.
We Offer:
  • Flat hierarchies and responsibility from the beginning
  • People-oriented culture
  • Diversity and inclusion-focused environment
  • Global client projects in a multinational environment
  • Flexible working hours and home office
  • Involvement in global conferences
  • Individual professional development, training, and coaching
  • Unlimited full employment contract
  • Excellent remuneration package consisting of a competitive salary plus a substantial bonus

If you have the necessary background and experience and would like to join a small team responsible for a truly global operation, then please send your application to recruiting(at)kvalito.ch including your:

  • CV, cover letter, and supporting documents (i.e., diplomas, certificates, references)
  • Availability - earliest start date
  • Salary expectations
  • Location preference

We are looking forward to your application.

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