Senior Manager ServiceNow Business Applications

vor 2 Wochen


Bad Homburg vor der Höhe, Hessen, Deutschland FRESENIUS_DIGITAL_TECHNOLOGY Vollzeit
About Fresenius Digital Technology

Fresenius Digital Technology is a leading provider of digital solutions for the healthcare industry. Our team is responsible for the governance and services of a wide range of technologies and platforms, including collaboration solutions, advanced analytics & reporting solutions, and state-of-the-art HR IT systems.

Job Description

We are seeking a Senior Manager ServiceNow Business Applications to join our team. As a key member of our Business and Corporate Services team, you will be responsible for managing the ServiceNow business applications product ownership for non-IT modules, designing and reviewing solution proposals, and overseeing the delivery of ServiceNow projects throughout their lifecycle.

Key Responsibilities
  • Manage the ServiceNow business applications product ownership for non-IT modules, including SPM/PPM, HRSD, AppEngine, and others.
  • Design and review ServiceNow-related solution proposals and cost estimates, and oversee the delivery of ServiceNow projects throughout their lifecycle.
  • Coordinate with external vendors and business stakeholders, and provide your team with a clear sense of direction and motivation.
  • Ensure operational stability and SLS/TLS for business applications with 3rd party suppliers.
  • Align processes with ServiceNow platform owner and coordinate activities with external suppliers.
Requirements
  • A successful completed degree with a strong emphasis on IT.
  • Technical / hands-on background expertise in ServiceNow (Developer, Architect or technical PM).
  • In-depth knowledge of the architecture, products, and modules of ServiceNow, including licensing beyond ITSM module.
  • Proven track record of managing teams, including offshore and remote members.
  • Experience with project management methodologies (agile & classic), certification is beneficial.
  • Excellent presentation and communication skills in English (business fluent), additional German language skills are an asset.
  • Strong vendor management and business stakeholder management expertise, as well as advanced reporting skills.
What We Offer

We offer a dynamic and international work environment, excellent colleagues, and a high degree of creative freedom. If you thrive in a company that never stands still, we look forward to receiving your application along with your salary expectations.



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