Senior Manager ServiceNow Business Applications

vor 2 Wochen

Bad Homburg vor der Höhe, Hessen, Deutschland FRESENIUS_DIGITAL_TECHNOLOGY Vollzeit
Drive Business Success with ServiceNow

Fresenius Digital Technology is seeking a seasoned Senior Manager to lead our ServiceNow Business Applications team. As a key member of our Business and Corporate Services team, you will be responsible for the governance and services of a wide range of technologies and platforms.

Your Key Responsibilities
  • Manage the ServiceNow business applications product ownership for non-IT modules, including SPM/PPM, HRSD, AppEngine, and others.
  • Design and/or review ServiceNow-related solution proposals and cost estimates, and oversee the delivery of ServiceNow projects throughout their lifecycle.
  • Coordinate with external vendors and business stakeholders, and provide your team with a clear sense of direction and motivation.
  • Ensure operational stability and SLS/TLS for business applications with 3rd party suppliers.
  • Align processes with ServiceNow platform owner and coordinate activities with external suppliers.
Your Profile
  • A successful completed degree with a strong emphasis on IT.
  • Technical / hands-on background expertise in ServiceNow (Developer, Architect or technical PM).
  • In-depth knowledge of the architecture, products, and modules of ServiceNow (e.g. Platform, AppEngine, HRSD, and others) and licensing (beyond ITSM module).
  • Proven track record of managing teams, including offshore and remote members.
  • Experience with project management methodologies (agile & classic), certification is beneficial, and in engineering, structuring and documentation of requirements.
  • Excellent presentation and communication skills in English (business fluent), additional German language skills are an asset.
  • Strong vendor management and business stakeholder management expertise, as well as advanced reporting skills.

Are you a seasoned professional looking for a new challenge? Do you thrive in a dynamic and international environment? We look forward to receiving your application along with your salary expectations.

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