Logistics Service Representative

vor 4 Wochen


Munich, Bayern, Deutschland SYNCREON Vollzeit

As a key member of the SYNCREON team, you will play a vital role in driving revenue growth and fostering strong customer relationships within the logistics industry. Your primary responsibilities will include selling logistics services, managing customer inquiries, and coordinating shipments to ensure timely and efficient delivery. You will also be responsible for providing customers with rates and prices for their business, serving as a daily partner and point of contact.

Key Responsibilities:

  • Develop and maintain a customer database, identifying potential customers and delivering compelling sales pitches.
  • Act as the primary point of contact for existing clients, addressing customer inquiries promptly and maintaining strong, long-term relationships.
  • Collaborate with the operations team to plan and coordinate shipments, ensuring accurate and timely delivery, monitoring shipment progress, and resolving any issues that may arise.
  • Maintain accurate records of sales, customer interactions, and revenue.
  • Generate regular sales reports and forecasts.
  • Stay up-to-date on industry trends and competitors, identifying opportunities for improvement and expansion.

Requirements:

  • Proven experience in operations, customer service, and pricing tasks.
  • Proven experience in sales within the logistics industry.
  • Proficiency in using CRM and TMS software, as well as other relevant tools.
  • Detail-oriented with excellent organizational abilities.
  • Knowledge of freight forwarding operations and supply chain management.


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